Delivery times standard shipping 1 day *
Orders are shipped the same day the next day when the products are in stock.
* Days after shipment. In some regions these estimates may be different.
Our return policy has a duration of 30 days from the date of shipment. From here we can not offer a refund or change. We accept the items as long as they are free from any kind of deterioration such as scratches, signs of wear and tear and with their original packaging
To complete your return, we require a receipt or proof of purchase
Once your return is received and reviewed, send your email to notify us that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment, in a certain amount of days. (Ask this)
HOW TO RETURN A PURCHASED ITEM
1. Start of the return process:
Please contact us at firstname.lastname@example.org to inform us about the return.
2. Pack your order:
Pack the items in the original packing materials. To receive a refund, you must provide the original packaging and documentation.
3. Shipping and insurance:
To return your product, you must send them to: C / Tamarit, 117. 4º 1ª, Barcelona, CT, 080015, Spain and with sender C. Viñas Joyería SL.
You will be responsible for the payment of the shipping costs for the return of the item. Shipping costs are not refundable.
If you are sending a product worth more than € 75, you should consider using a shipping service or buying insurance for shipping. We do not guarantee that we will receive your refund.
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